-There are no refunds or exchanges after 14 days of purchase date.

-To be eligible for a return, your item must be unused and in the same condition that you received it, with hang tags still attached.

-No returns or exchanges on undergarments and gift cards.

-Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Late or missing refunds (if applicable)
If after 7 business days you have not received your refund, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Chez Thérèse Clothing & Gifts, 30 Labrosse Street, PO Box 130, Moose Creek Ontario Canada  K0C 1W0.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

To return your product, please ship to: Chez Thérèse Clothing & Gifts, 30 Labrosse Street, PO Box 130, Moose Creek Ontario Canada K0C 1W0

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.